Japan's finest boxed lunch box[Mabruk]



We, Grande Limite Co., Ltd., recognize the importance of protecting personal information upon processing online transactions and are committed to safeguarding the privacy of our customers. This Privacy Policy describes how we handle personal information. Therefore, we kindly ask you to review this document upon using our service. By using our service, please be aware that you consent to this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies to all customers using our service. Collected personal information of our customers will be handled in accordance with our Privacy Policy.

1. Administrator in Charge of Collection and Protection of Personal Information
We take measures reasonably designed to protect collected personal information of our customers and employees from unauthorized access, misuse, loss, destruction, alteration or disclosure.

Grande Limite Co., Ltd.
Address: Zen-Bldg. 3rd Floor, 561 Sanbonishinotouin-Cho, Nishinotouin-Aneyakouji Agaru, Nakagyo-Ku, Kyoto-City, Kyoto, 604-8277 Japan
Person in charge of handling personal information: Kyoyoun HUH Position: CEO

2. Collection and Intended Use of Personal Information
Upon using our service, we will require the customer to provide us with information such as the customer's affiliation, name, address, telephone/fax number, and e-mail address. Please note that all telephone calls will be recorded. We will collect the customer's personal information for sharing information regarding purchase or inquiries and performing commissioned services. We will only collect and use personal information of our employees for necessary purposes.

Intended use of personal information of customers:
-Receive orders
-Dispatch orders
-Send notifications on items or services

Intended use of personal information collected directly:
-Manage and evaluate employees of our company
-Respond to inquiries or requests

3. Non-disclosure of Personal Information
We will not sell, share or otherwise distribute your personal information to third parties.
However, we may disclose your personal information under the following circumstances:
• Upon consent from customer on disclosure of personal information to third parties
• Upon request of public institutions such as the court or police based on applicable law
• Upon customer charges against our Terms of Service, and therefore protection of our rights, property and services are approved necessary
• Upon emergencies approved necessary relating to situations such as the violation of lives, physical or monetary crises

4. Rights of Access
Besides exceptions such as by regulations, certain personal information may be transferred to third parties who act for or on our behalf upon commitment for strictly managing personal information, for further processing services provided to customers such as market investigation, as well as sending direct mail and gifts.

5.Scope of Service
The customer's personal information can only be provided upon consent. If the customer refuses to give us their personal information, we cannot provide our services.

6. Disclosure of Personal Information
Before submitting the required documents, please read the "Instructions for procedure of personal information disclosure" regarding the customer's personal information and its notification of purpose of use, disclosure, amendment, supplementation, deletion, termination of use, request of deletion.

7. Indirect Collection of Information
If the user and order of the item differs, we kindly ask the order to place the order upon consent of the user for their personal information.

8. Security
The customer's personal information is password protected for privacy and security. Data transmission such as personal information and passwords are protected under the Secure Sockets Layer (SSL) encryption technology.

9. Revision of Privacy Policy
There is a possibility that the Privacy Policy may wholly or partly be revised.

10.Contact Us
Grande Limite Co., Ltd.
Contact us regarding personal information HERE]

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Privacy Policy

[Fundamental Policy]
We hereby declare that we acknowledge the social responsibility of handling personal information of our customers and employees, and will protect the rights and law related to the rights of the subjects and personal information. We will also strive to continue improving the personal information security management system.

[Activity Policy]
We will only collect and use personal information essential to our services (Boxed lunches, luggage storage, tax free shop service). We will comply with the law, regulations and guidelines of Japan regarding personal information. We will take measures to prevent access, leakage, destruction and loss of personal information, as well as to correct any inappropriate contents within the company policy in order to protect personal information. We will also respond to any complaints and consultation. We will to continue to improve the personal information security management system. We will notify our personal information security policy to all employees as well as to publish the document on our website.

Date of enactment: 15 February 2016

Kyoyoun HUH
CEO, Grande Limite Co., Ltd.

For inquiries regarding the Privacy Policy: Grande Limite Co., Ltd. 【Contact us regarding the Privacy Policy HERE

Declaration for Compliance with Law

For inquiries regarding the Privacy Policy: Grande Limite Co., Ltd. [Contact us regarding the Privacy Policy HERE